Overview

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Turn charger faults, Work Orders, maintenance requests, technician dispatches, operational escalations, and predictive maintenance alerts from Energos.ai into automated Asana tasks and workflow automation using Zapier. Automatically sync maintenance activity between Energos.ai and Asana to streamline operational coordination, improve task visibility, accelerate issue resolution, and keep teams aligned.

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Key Features

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• Automatically create Asana tasks when charger faults, Work Orders, downtime events, inspections, or operational incidents occur in Energos.ai.
• Sync Work Order updates from Energos.ai into Asana projects automatically — including task status, technician assignments, asset details, maintenance severity, and operational notes.
• Automatically generate proactive maintenance tasks in Asana from predictive maintenance alerts and condition-based maintenance thresholds in Energos.ai.
• Route maintenance tasks automatically to the correct operations teams, technicians, vendors, or regional managers based on charger site, asset type, severity level, or maintenance category.
• Trigger escalation workflows in Asana for unresolved operational issues, SLA violations, or recurring charger faults.
• Push technician notes, repair summaries, uploaded images, and service history from Energos.ai directly into Asana task activity.
• Automatically create subtasks, follow-up actions, and operational checklists for complex maintenance workflows and multi-step repair coordination.
• Sync charger uptime events, operational incidents, and maintenance completion updates into Asana reporting and project tracking workflows.
• Automatically notify stakeholders when Work Orders are completed, escalated, delayed, or reassigned through Asana workflow automations.
• Eliminate manual coordination by automating workflows between Energos.ai, Asana, Slack, Trello, Jira, email systems, and other connected operational platforms through Zapier.

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Note: Predictive maintenance workflows, advanced escalation routing, AI-generated technician briefings, and multi-step workflow orchestration require the Energos.ai Advanced Plan.

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How It Works

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1. Connect your accounts

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Connect your Energos.ai, Asana, and Zapier accounts to begin building your automation workflows.

2. Choose your trigger events

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Select the Energos.ai events you want Zapier to monitor, including:

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• Work Order creation or updates
• Charger faults and downtime events
• Predictive maintenance alerts
• Technician dispatch activity
• Asset status changes
• Inspection failures
• Escalation events
• Maintenance completion updates

3. Configure your Asana actions

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Choose what happens automatically inside Asana when an Energos.ai event occurs.

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Examples include:

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• Create a new Asana task for maintenance events
• Assign tasks to operations teams or technicians
• Generate escalation workflows
• Update task status automatically
• Create subtasks and operational checklists
• Log repair notes and technician activity
• Track SLA deadlines and issue resolution
• Trigger operational review workflows

4. Customize your workflow logic

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Use Zapier to customize routing rules, workflow automations, filters, and multi-step operational logic without custom development.

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Configuration options can include:

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• Asana project and task mapping
• Severity-based escalation routing
• SLA and response timing logic
• Operational workflow automation
• Asset categorization rules
• Automated notifications and approvals
• Multi-step maintenance orchestration
• Cross-platform integrations with Slack, Jira, Trello, or CRMs
• Conditional workflow branching and reporting automations

5. Test and publish your Zap

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Run test events to validate your workflows, confirm Asana task creation and synchronization, and verify your automations are working correctly before publishing them live.

6. Monitor and scale

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Once your Zap is live, Asana and Energos.ai will stay synchronized automatically through Zapier. As your operations grow, you can expand workflows, automate additional maintenance processes, and connect more operational systems without rebuilding your infrastructure.

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Requirements

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• Must have an active Asana account
• Must have a Zapier account with automation access enabled
• Must have an active Energos.ai account on a supported plan

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